Frequently asked question

The holder of the identity document or their legal representative is required to notify the Public Services Agency within 15 days of the loss or theft of the identity document in order to prevent its unlawful use by third parties.

In the event of loss or theft of the identity card or passport, the holder shall submit a written declaration to this effect and an application for the issuance of a new identity document: in the country – at any identity document issuance service, including those located within the multifunctional centers of the Public Services Agency; abroad – at the diplomatic missions and consular offices (MDOC) of the Republic of Moldova. If there is no MDOC in the applicant’s country of residence, the respective application may be submitted to any MDOC.

The holder of an identity document declared lost or stolen, or their legal representative, is required to inform the Public Services Agency if the document is subsequently found.

Where, for the provision of the service of declaring a passport lost or stolen, the identity document of the applicant or their legal representative, or of the person representing or acting on behalf of the applicant, is required, presentation of the identity document is not mandatory if it is valid. The identity of the applicant or the person representing them, as well as the validity of the identity document, shall be confirmed using information from the State Population Register and, where applicable, documents confirming the right of representation shall be presented.

A declaration of loss or theft of a passport may be submitted separately, without applying for the issuance of a new passport.

When submitting a declaration of loss or theft of a child's passport without applying for a new passport, the legal representative shall present, where applicable:

• their personal identity document; Presentation of the identity document is not mandatory in the cases specified in Note 1;

• civil status documents (parents’ marriage certificate; divorce certificate of the parent representing the child; death certificate of the deceased parent, as well as other civil status documents). Presentation of civil status documents is not mandatory in the cases specified in Note 2;

• the final and irrevocable court decision concerning the dissolution of the marriage or, where applicable, concerning the child's maintenance and place of residence or the deprivation of parental rights.

In the case of a child born outside marriage or a child whose parents have divorced and where the parent entrusted with the child's maintenance and place of residence has not been determined by a court decision, the parent representing the child shall submit a written declaration on their own responsibility confirming this fact.

When the service of declaring the loss or theft of a passport of a citizen of the Republic of Moldova is provided, the applicant shall pay the state fee established in accordance with the applicable legal provisions.

The validity of an identity document declared lost/stolen and subsequently found shall not be restored. The document shall be perforated and returned to the holder, with its status in the State Population Register updated to “invalid, returned to the holder”; if the applicant declines to take possession of it, the document shall be collected and destroyed in accordance with the established procedure.

From the date on which the necessary technical conditions are implemented, the services for declaring an identity document lost or stolen, without applying for a new document, may also be accessible through the Electronic Services Development Platform (PDSE).
 

Citizens of the Republic of Moldova domiciled and/or temporarily resident on the territory of the Republic of Moldova who wish to take up domicile abroad, as well as those who de jure are registered at a domicile and/or temporary residence on the territory of the Republic of Moldova but de facto are not domiciled in the Republic of Moldova, and those who de jure and de facto are not domiciled on the territory of the Republic of Moldova and present evidence of having taken up domicile abroad, submit the application for obtaining an emigration authorisation or, as the case may be, for the issuance of a passport bearing the emigration authorisation endorsement at any identity document issuance service, including those within the multifunctional centres of the Public Services Agency and, abroad, at a DMCO.

A citizen of the Republic of Moldova who does not hold an identity document for internal use, declares that they are not domiciled in the Republic of Moldova and presents evidence of having taken up domicile on the territory of another state is considered an emigrant and is entitled to obtain a passport bearing the emigration authorisation endorsement, indicating the country of destination. 

Citizens of the Republic of Moldova domiciled in the Republic of Moldova who hold a valid identity document for internal use or whose validity period has expired, or who declare the loss or theft of the identity document for internal use, and  who wish to take up domicile abroad, submit the application for obtaining an emigration authorisation.
 

A natural person’s application for a refund is submitted in person by the applicant, their legal representative or their authorised representative, within no more than three years from the date the payment was made, as follows:

1. at the same multifunctional centre or identity document issuance service where the service was previously requested;

2. at the same ASP subdivision where the service was previously requested, where it is located within a Multifunctional Centre;

3. at the ASP headquarters, Chisinau, 42 A. Puşkin St.;

4. electronically, where an electronic signature is held, at asp@asp.gov.md.

The following documents are presented, as the case may be, with the application requesting a full refund of the money for services not provided in citizenship matters, in the issuance of  identity documents and in population records:

1. a copy of the notice on the rejection of the application under the provisions of the normative acts;

2. a copy of the applicant’s death certificate;

3. the proof of payment justifying that the payment was made (except for payments made through the government electronic payment service MPay);

4. copies of the civil status documents;

5. a copy of the identity document;

6. a copy of the document confirming the powers of representation, as the case may be;

7. a copy of the certificate of heir.

In the case of a partial refund of payments for services in citizenship matters, in the issuance of  identity documents and in population records, the following documents are presented:

1. a copy of the notice on the rejection of the application under the provisions of the normative acts;

2. the application for withdrawing the request for the provision of the service, if the requested document has not been produced and/or the service has not been provided by the date the application is submitted;

3. the application for changing the deadline for providing the service set out in the initial application, if the requested document has not been produced and/or the service has not been provided by the date it is submitted;

4. the proof of payment justifying that the payment was made (except for payments made through the government electronic payment service MPay); e) a copy of the identity document;

5. copies of the civil status documents; g) a copy of the document confirming the powers of representation, as the case may be;

6. a copy of the certificate of heir.

The refund of money under the applications submitted is made within 20 working days from the date the application is registered with the ASP. Where an additional examination of the application is required, the deadline may be extended by no more than 10 working days.

The full or partial refund of payments for services not provided to natural persons is made in the manner indicated in the applicant’s application:

1. by bank transfer — where a bank account is opened in the applicant’s name with financial institutions on the territory of the country, with the certificate/information issued by the financial institutions attached, containing the applicant’s banking details to which the money is to be returned (attaching copies of bank cards to the application is prohibited);

2. through the offices of S.E. “Poşta Moldovei” in the manner established under the provisions of the contract concluded, by sending an electronic money order to the destination point (the postal address).

3. in cash at the cash desk at the ASP headquarters, Chisinau, 42 A. Puşkin St., in exceptional cases for natural persons, with justification of such a request.

Identity documents (the identity card, the identity booklet, the passport) not collected by their holders are kept by the competent authority for a period of three years from the date of issue, after which they are destroyed in the established manner.

The devices must ensure operation in accordance with the specified parameters:

Card format

• ID1 (85.60 × 53.98 mm) is the standard size of plastic cards.
• Compatible with chip and NFC cards for storing cryptographic data and performing signatures.

Interface type

•  Contact (ISO 7816)
• Contactless (ISO 14443 A/B, NFC)

The card reader is compatible with Windows, Mac OS X, and Linux operating systems.
It does not require additional driver or software installation (Plug & Play).
 

What documents are required for registration at a domicile or temporary residence in privately owned housing over which the applicant has no ownership right and for which they hold no document attesting a right of use, as well as where their ownership right over the housing is provisionally registered in the Register of Immovable Property (lease contract)?

Registration at a domicile and/or temporary residence is carried out on the basis of the applicant’s application, accompanied by the following documents:

• the identity document for internal use;

• the document attesting the ownership right;

Note: The presentation of the documents attesting the ownership right over the housing is not mandatory if the competent authority can verify this information in the Register of Immovable Property.

• the declaration of admission to the living space, submitted in writing by the owner or co-owners of the housing before the person responsible for receiving the application, or the applicant presents that declaration certified by a notary or by other persons empowered by law to perform such a function, or a power of representation based on an electronic signature, recorded in the Register of powers of representation based on electronic signature (MPower) — where the owner/co-owners are natural persons;

Note: Where the ownership right over the housing is registered in the Register of Immovable Property on the basis of a contract for the alienation of the property with a life maintenance obligation, the declaration of admission to the living space for registration at a domicile or temporary residence is also submitted by the beneficiary of the maintenance.

• the request for admission to the living space, submitted by the owner or co-owners of the housing where they are legal entities. In the case of registration of a person at a domicile or temporary residence in privately owned housing belonging to a legal entity and transferred for use to a natural person under the legal provisions (leasing contract, etc.), the applicant presents, in addition to the document confirming the ownership right, the owner’s request, accompanied by the extract from the State Register of Legal Units, in order to establish the administrator of that legal entity.

Note: The presentation of this extract is not mandatory if the person responsible for receiving the application can verify this information through the State Register of Legal Units.

Where the ownership right over the housing is registered in the Register of Immovable Property on the basis of a contract for the alienation of the property with a life maintenance obligation, the declaration of admission to the living space for registration at a domicile or temporary residence is also submitted by the beneficiary of the maintenance.

For the provision of the service of registration at a domicile and/or temporary residence, the applicant shall pay the state duty and the established tariff.

Registration at a temporary residence is carried out on the basis of the applicant’s application, accompanied by the following documents:

1. the identity document for internal use;

2. the lease contract.

Registration at the temporary residence will be made for the period for which the housing was transferred for use, as indicated in the lease contract. For the provision of the service of registration at a temporary residence, the applicant shall pay a state duty of 50 lei and a tariff of 50 lei. Where registration at the temporary residence takes place at the same time as removal from the previous temporary residence address, the applicant shall pay the state duty and a tariff of 50 lei
 

The application for the issuance of an identity card to a child separated from their parents, including one placed in a family-type placement service, with the exception of the guardianship/curatorship service, or in a residential-type placement service, is submitted by the territorial guardianship authority within whose territorial competence the child’s whereabouts or place of placement is located, with the mandatory presence of the child, at any identity document issuance service, including those located in the multifunctional centres of the Public Services Agency.

When submitting the application, the representative of the territorial guardianship authority presents, as the case may be, the following documents: 

1. the child’s birth certificate. The presentation of the birth certificate is not mandatory in the cases provided for in Note 2;

2. the service card or the personal identity document. The presentation of the identity document is not mandatory in the cases provided for in Note 1; 

3. the order of the territorial guardianship authority establishing the status of a child temporarily left without parental care or of a child left without parental care. 

4. the order of the territorial guardianship authority on placing the child in the respective social placement service; 

5. the request of the territorial guardianship authority regarding the issuance of the identity card in the child’s name and the powers of representation of the child. The service of issuing the first identity card is provided free of charge within the maximum period established for the provision of that service.

The application for the issuance of an identity card in the name of a child placed under guardianship/curatorship is submitted by the corresponding legal representative (the guardian/curator), with the mandatory presence of the child, at any identity document issuance service, including those located in the multifunctional centres of the Public Services Agency.
When submitting the application, the guardian or curator presents the following documents:

1. the child’s birth certificate. The presentation of the birth certificate is not mandatory in the cases provided for in Note 2;

2. the identity document of the corresponding legal representative. The presentation of the identity document is not mandatory in the cases provided for in Note 1.

3. the legal act concluded in authentic form confirming the institution of guardianship or curatorship (the order of the territorial guardianship authority, the final and irrevocable court judgment on the institution of a judicial protection measure or, as the case may be, the decision of the family council on the designation of the guardian/curator).

The service of issuing the first identity card is provided free of charge within the maximum period established for the provision of that service. 
 

The application for the issuance of an extract (certificate) on the last registration at a domicile and/or temporary residence of a deceased person is submitted at any identity document issuance service, including those within the multifunctional centres, by the successor of the deceased person.

When submitting the application, the successor or their representative presents the following documents:

1. the identity document;
2. the death certificate of the deceased person;
3. the certificate of successor (heir) or the will, where these have been drawn up. The presentation of these documents is not mandatory in cases where the information is requested in order to pursue a legitimate interest of the applicant;
4. the civil status documents (birth, marriage, divorce, change of surname and/or given name) required to establish the connection and the degree of kinship between the successor and the deceased person — where the documents attesting the succession, inheritance or the will are not presented. The presentation of the civil status documents is not mandatory where the degree of kinship between the successor and the deceased person can be established on the basis of information from the State Register of Population;
5. the power of attorney certified by a notary or by other persons empowered by law to perform such a function, or the power of representation based on an electronic signature, recorded in the Register of powers of representation based on electronic signature, where the successor is represented by an agent.

For the provision of the certificate issuance service, the successor shall pay the tariff established according to the order deadline.

The application for the issuance of a passport of a citizen of the Republic of Moldova for a child is submitted by one of the child’s legal representatives, with the mandatory presence of the child, at any identity document issuance service, including those within the multifunctional centres of the Public Services Agency and, abroad, at the diplomatic missions and consular offices of the Republic of Moldova.

Under the law, the child’s legal representatives are the parents, the guardian and the curator.

The exercise of the duties of legal representative of a child separated from their parents, including one placed in a family-type placement service, with the exception of the guardianship/curatorship service, or in a residential-type placement service, is ensured by the territorial guardianship authority. 

The application for the issuance of the passport, as well as other forms, are signed by the person who represents the child or who acts in the child’s interest. In the case of a child over the age of 14, the application is signed by the child and by the person who represents them or who acts in their interest.

When submitting the application for the issuance of a passport in the child’s name, the child’s legal representative (depending on who represents the child under the law) presents the following documents, in the original. 

1) Where the application is submitted by one of the married parents, the following documents are presented:

• the identity document of the parent representing the child. The presentation of the identity document is not mandatory in the cases provided for (Note 1);
• the child’s identity card or identity booklet, if the child is over 14 years of age;
• the civil status documents (the child’s birth certificate, the notice on the annulment and/or amendment of the civil status record — where changes have occurred in the child’s personal data since birth, the parents’ marriage certificate). The presentation of the civil status documents is not mandatory in the cases provided for (Note 2);
• the child’s invalid passports — where they have not previously been submitted for annulment and for updating their status in the State Register of Population, if any; or
• the declaration of loss or theft of the passport

The parent representing the child submits in writing, before the responsible person of the identity document issuance service or of the DMCO, or presents their declaration, certified by a notary or by other persons empowered by law to perform such a function, showing their consent to the issuance of the passport in the child’s name. 

For the provision of the passport issuance service, the parent pays the established tariff and, where the loss or theft of the passport previously issued in the child’s name is declared in the country, also pays the state duty. Where the loss or theft of the passport is declared at a DMCO, the state duty is not paid. 

2) Where the application is submitted by one of the parents whose marriage has been dissolved:

• the identity document of the parent representing the child. The presentation of the identity document is not mandatory in the cases provided for (Note 1);
• the child’s identity card or identity booklet, if the child is over 14 years of age. The presentation of the identity document is not mandatory in the cases provided for (Note 1);
• the civil status documents (the child’s birth certificate, the notice on the annulment and/or amendment of the civil status record — where changes have occurred in the child’s personal data since birth, the parents’ divorce certificate). The presentation of the civil status documents is not mandatory in the cases provided for (Note 2);
• the child’s invalid passports — where they have not previously been submitted for annulment and for updating their status in the State Register of Population, if any; or
• the declaration of loss or theft of the passport;
• the final and irrevocable court judgment on the dissolution of the parents’ marriage, where the marriage was dissolved through the court, or the court judgment establishing the maintenance and domicile of the child with one of the parents or depriving one of the parents of parental rights.

The parent to whom the child was entrusted by the court judgment on the dissolution of the marriage or, as the case may be, on the maintenance and domicile of the child, submits in writing, before the responsible person of the identity document issuance service, or presents their declaration certified by a notary or by other persons empowered by law to perform such a function, showing their consent to the issuance of the child’s passport. 

The presentation of the court judgment is not mandatory where the consent of both parents to the issuance of the child’s passport, certified by a notary or by other persons empowered by law to perform such a function, is presented, or where the consent is declared by both parents in writing before the responsible person of the identity document issuance service, as well as where one of the parents is authorised by the other parent to perform all legal actions with a view to issuing the passport in the child’s name by a power of attorney certified by a notary or by other persons empowered by law to perform such a function, or by a power of representation based on an electronic signature, recorded in the Register of powers of representation based on electronic signature.

In the case of parents whose marriage was dissolved by the civil status body or by a notary, the written declaration showing consent to the issuance of the passport is submitted by the parent who represents the child. Information about the authority that dissolved the marriage is indicated in the parent’s divorce certificate. 

In the case of a child whose parents have dissolved their marriage and where the parent to whom the maintenance and domicile of the child have been entrusted has not been established by a court judgment, the parent representing the child submits in writing a declaration on own responsibility confirming this fact. 

For the provision of the passport issuance service, the parent pays the established tariff and, where the loss or theft of the passport previously issued in the child’s name is declared in the country, also pays the state duty. Where the loss or theft of the passport is declared at a DMCO, the state duty is not paid.

3) Where the application is submitted by one of the parents of a child born out of wedlock:

• the identity document of the parent representing the child. The presentation of the identity document is not mandatory in the cases provided for (Note 1);
• the child’s identity card or identity booklet, if the child is over 14 years of age. The presentation of the identity document is not mandatory in the cases provided for (Note 1);
• the civil status documents (the child’s birth certificate, the notice on the annulment and/or amendment of the civil status record — where changes have occurred in the child’s personal data since birth). The presentation of the civil status documents is not mandatory in the cases provided for (Note 2); 
• the child’s invalid passports — where they have not previously been submitted for annulment and for updating their status in the State Register of Population, if any; or;
• the declaration of loss or theft of the passport.

The parent representing the child submits in writing, before the responsible person of the identity document issuance service, a declaration on own responsibility stating that the marriage with the child’s other parent was not registered and that no court judgment establishing the child’s domicile has been issued, and expresses their consent to the issuance of the child’s passport. 

For the provision of the passport issuance service, the parent pays the established tariff and, where the loss or theft of the passport previously issued in the child’s name is declared in the country, also pays the state duty.  Where the loss or theft of the passport is declared at a DMCO, the state duty is not paid. 

4) In the case of a child whose parents are minors or whose sole parent is a minor and who have not acquired full legal capacity under the conditions of art. 26 of the Civil Code, the legal representative of the minor parents/of the sole parent acts as the applicant and presents the following documents:

• the identity document of the legal representative of the minor parent. The presentation of the identity document is not mandatory in the cases provided for (Note 1);
• the child’s identity card or identity booklet, if the child is over 14 years of age. The presentation of the identity document is not mandatory in the cases provided for (Note 1);
• the civil status documents (the child’s birth certificate, the notice on the annulment and/or amendment of the civil status record — where changes have occurred in the child’s personal data since birth, the birth certificate of the minor parent). The presentation of the civil status documents is not mandatory in the cases provided for (Note 2);
• the child’s invalid passports — where they have not previously been submitted for annulment and for updating their status in the State Register of Population, if any; or
• the declaration of loss or theft of the passport;

The person representing the child as legal representative submits in writing, before the responsible person of the identity document issuance service, or presents their declaration certified by a notary or by other persons empowered by law to perform such a function, showing their consent to the issuance of the child’s passport.

For the provision of the passport issuance service, the person representing the child pays the established tariff and, where the loss or theft of the passport previously issued in the child’s name is declared in the country, also pays the state duty. Where the loss or theft of the passport is declared at a DMCO, the state duty is not paid. 

5) Where the application is submitted by the guardian or curator, the following documents are presented:

• the identity card or identity booklet of the guardian or curator. The presentation of the identity document is not mandatory in the cases provided for (Note 1);
• the child’s identity card or identity booklet, if the child is over 14 years of age. The presentation of the identity document is not mandatory in the cases provided for (Note 1);
• the civil status documents (the child’s birth certificate, the notice on the annulment and/or amendment of the civil status record — where changes have occurred in the child’s personal data since birth). The presentation of the civil status documents is not mandatory in the cases provided for (Note 2); 
• the child’s invalid passports — where they have not previously been submitted for annulment and for updating their status in the State Register of Population, if any; or;
• the declaration of loss or theft of the passport;
• the order of the territorial guardianship authority confirming the institution of guardianship or curatorship over the child with the status of a child temporarily left without parental care or of a child left without parental care;
• the order of the territorial guardianship authority establishing the status of a child temporarily left without parental care or of a child left without parental care.

The guardian or curator representing the child submits in writing, before the responsible person of the identity document issuance service, or presents their declaration certified by a notary or by other persons empowered by law to perform such a function, showing their consent to the issuance of the child’s passport. 

For the provision of the passport issuance service, the guardian or curator pays the established tariff and, where the loss or theft of the passport previously issued in the child’s name is declared, also pays the state duty in the country. Where the loss or theft of the passport is declared at a DMCO, the state duty is not paid.

6) Where the application is submitted by the territorial guardianship authority within whose territorial competence the whereabouts or place of placement of the child separated from their parents is located, including of a child placed in a family-type placement service, with the exception of the guardianship/curatorship service, or in a residential-type placement service: 

• the service card or the personal identity document of the representative of the territorial guardianship authority. The presentation of the identity document is not mandatory in the cases provided for (Note 1);
• the child’s identity card or identity booklet, if the child is over 14 years of age. The presentation of the identity document is not mandatory in the cases provided for (Note 1); 
• the civil status documents (the child’s birth certificate, the notice on the annulment and/or amendment of the civil status record — where changes have occurred in the child’s personal data since birth). The presentation of the civil status documents is not mandatory in the cases provided for (Note 2); 
• the child’s invalid passports — where they have not previously been submitted for annulment and for updating their status in the State Register of Population, if any; or;
• the declaration of loss or theft of the passport;
• the order of the guardianship authority establishing the status of a child temporarily left without parental care or of a child left without parental care; 
• the order of the guardianship authority on placing the child in the respective social placement service;
• the request of the territorial guardianship authority regarding the issuance of the passport for the child and the powers of representation of the child.

The representative of the territorial guardianship authority submits in writing, before the responsible person of the identity document issuance service, or presents their declaration certified by a notary or by other persons empowered by law to perform such a function, showing their consent to the issuance of the child’s passport. 

For the provision of the passport issuance service, the representative of the territorial guardianship authority pays the established tariff and, where the loss or theft of the passport previously issued in the child’s name is declared in the country, also pays the state duty.

7) Where the application is submitted by the territorial guardianship authority with which the child separated from their parents is registered on account of the temporary stay of the parents/sole parent for a period exceeding two months in another locality in the country or abroad:

• the service card or the personal identity document of the representative of the territorial guardianship authority. The presentation of the identity document is not mandatory in the cases provided for (Note 1);
• the child’s identity card or identity booklet, if the child is over 14 years of age. The presentation of the identity document is not mandatory in the cases provided for (Note 1);
• the civil status documents (the child’s birth certificate, the notice on the annulment and/or amendment of the civil status record — where changes have occurred in the child’s personal data since birth). The presentation of the civil status documents is not mandatory in the cases provided for (Note 2); 
• the child’s invalid passports — where they have not previously been submitted for annulment and for updating their status in the State Register of Population, if any; or
• the declaration of loss or theft of the passport;
• the request of the territorial guardianship authority with which the child is registered regarding the issuance of the passport for the child and the powers of representation of the child, and the order of the local guardianship authority on the institution of custody.

The representative of the territorial guardianship authority submits in writing, before the responsible person of the identity document issuance service, or presents their declaration certified by a notary or by other persons empowered by law to perform such a function, showing their consent to the issuance of the child’s passport. 

For the provision of the passport issuance service, the representative of the territorial guardianship authority pays the established tariff and, where the loss or theft of the passport previously issued in the child’s name is declared in the country, also pays the state duty. 
 

The application for the issuance of an emigration authorisation is submitted by the applicant in the country, at any identity document issuance service, including those within the multifunctional centres and, abroad, at a DMCO.

The application for the issuance of an emigration authorisation is submitted together with the following documents, as the case may be:

1) the identity document for internal use. The presentation of the identity document is not mandatory in the cases provided for in Note 1.

Where a person over the age of 14 domiciled in the Republic of Moldova has obtained an identity document for internal use and it is invalid because of a change in personal data, the application is submitted on the basis of the provisional identity card.

If, at the moment of submitting the application for the issuance of the emigration authorisation, the person does not have their identity document for internal use with them, or its validity period has expired, or the applicant declares it lost or stolen, as well as in the case of a child over the age of 14 who has not obtained an identity document for internal use, its presentation is not mandatory. The identity of the applicant or of the person representing them is confirmed by information from the State Register of Population;

2) the identity document of the legal representative. The presentation of the identity document is not mandatory in the cases provided for in Note 1;

3) a valid passport of a citizen of the Republic of Moldova.

Where the applicant does not hold a passport or holds an invalid passport, or requests the issuance of a second passport, the application for the issuance of the passport is submitted simultaneously with the application for the issuance of the emigration authorisation, provided that the deadline of the order for the emigration authorisation service does not exceed the deadline of the order for the passport issuance service;

4) the civil status documents. The presentation of the civil status documents is not mandatory in the cases provided for in Note 2;

5) the document issued by the foreign authorities attesting that the applicant has taken up domicile abroad (the identity document of the foreign citizen with the respective endorsement, the temporary or permanent residence permit, the employment contract, etc.);

6) the certificate attesting the degree of disability;

7) in the case of a child’s emigration — the declarations certified by a notary or by other persons empowered by law to perform such functions, as the case may be:

a) of the parent who remains domiciled or temporarily resident in the Republic of Moldova, showing their consent to the child’s emigration with the other parent or their consent to the child’s emigration to the other parent who is already domiciled abroad. In the latter case, the declaration of the other parent is also presented, showing that they provide living space and ensure the child’s maintenance;

b) of the child over the age of 14 regarding their consent to emigrate with one of the parents.
Where, for certain reasons, the applicant cannot obtain the specified declarations, they shall present the final and irrevocable court judgment on the right to emigrate without such consent;

8) the final and irrevocable court judgment on the deprivation of parental rights — where one of the child’s parents has been deprived of parental rights.
The services of authorising the emigration of a citizen of the Republic of Moldova are provided in accordance with the tariffs established by the Government, depending on the order deadline, and are paid by the applicant.
The application for the issuance of an emigration authorisation for a child who emigrates together with at least one parent is examined free of charge. 
 

The application for the issuance of an identity card in the name of a person who is admitted to a medical institution and is in a serious condition (unconscious, in a coma) is submitted by the person acting in their interest (a family member, a relative) at any identity document issuance service, including those located in the multifunctional centres of the Public Services Agency.

In the absence of such a person, the identity document is issued following a request from the medical institution concerned or from the local public administration authority, if the admitted person receives social assistance.

The following documents are presented when the application is submitted:

the applicant’s identity document in their possession. Where the identity document has been lost, the person acting in the patient’s interest submits a declaration of loss of that identity document. The presentation of the identity document is not mandatory in the cases provided for in Note 1;

the civil status documents. The presentation of the civil status documents is not mandatory in the cases provided for in Note 2;

the medical certificate attesting the person’s immobility or serious condition (coma, mental illness, physical, mental or psychological impairments) and their stay in the medical institution or in the social institution, as well as the impossibility of taking fingerprints, as the case may be;

one recent photograph measuring 10x15 cm, in colour, matte, on a white background;

the personal identity document of the family member or relative, where one of these persons acts in the applicant’s interest. The presentation of the identity document is not mandatory in the cases provided for in Note 1;

the request of the medical institution or of the local public administration authority and the service card or identity document of the representative of the medical institution or of the local public administration authority, where the representative of these entities acts in the person’s interest.

Currently, the Identity Card of the citizen of the Republic of Moldova does not allow travel abroad. Although the new Identity Cards introduced as of March 31, 2025 comply with European standards and include advanced security features, such as biometric data, they cannot be used for international travel until bilateral or multilateral agreements are concluded with other states.

The reader will be issued if the inclusion of the qualified electronic signature certificate in the identity card of a child over 14 years of age is requested.

If the qualified electronic signature (eCA) stored on the electronic identity card has expired or can no longer be used, the document remains valid for identification until the expiry date indicated on the document. The Public Services Agency no longer provides the renewal of the electronic signature for the electronic identity card.

To continue using a qualified electronic signature, the applicant may submit an application for an Identity Card (eID), which includes a valid qualified electronic signature. The first one million Identity Cards are issued free of charge.

Submission of the application by other persons is allowed in the following special cases:

a) in the case of a child, including a child left without parental care or a child temporarily left without parental care who is placed under guardianship/curatorship, the child’s legal representative (one of the parents, guardian or curator) acts as the applicant, with the mandatory presence of the child. The notion of “child” does not include persons who, under Article 26 paragraphs (2) and (3) of Civil Code No. 1107/2002, have acquired full legal capacity before reaching the age of 18;

b) in the case of a child whose parents are minors or whose sole parent is a minor, the legal representative of the minor parents/the sole minor parent acts as the applicant;

c) in the case of a child separated from their parents, including a child placed in a family-type placement service, except for guardianship/curatorship, or in a residential placement service, the application is submitted by the territorial guardianship authority within whose territorial jurisdiction the child’s place of stay or placement is located, with the mandatory presence of the child;

d) in the case of a person subject to a judicial protection measure in the form of guardianship, the person’s legal representative (guardian) acts as the applicant, with the mandatory presence of the represented person;

e) in the case of an immobile person, a person undergoing compulsory treatment, a person in pre-trial detention or imprisonment, the application for the issuance of an Identity Card may be submitted by an authorized representative under a power of attorney certified by a notary or by other persons authorized by law to perform such functions, or under a power of representation based on an electronic signature, recorded in the Register of Powers of Representation Based on Electronic Signature;

f) in the case of an immobile person for whom fingerprint collection is not mandatory or is impossible, the application for the issuance of an Identity Card may be submitted by an authorized representative under a power of attorney certified by a notary or by other persons authorized by law to perform such functions, or under a power of representation based on an electronic signature, recorded in the Register of Powers of Representation Based on Electronic Signature;

g) in the case of a person admitted to a medical institution and in a serious condition (unconscious, in a coma), the application is submitted by the person acting in their interest (a family member, relative), and in the absence of such a person, the Identity Card is issued following a request from the respective medical institution or the local public administration authority, if the hospitalized person receives social assistance;

h) in the case of a person with mental illnesses or physical, mental or psychological impairments who is under the care of a treatment or social institution and for whom no protection measure of any kind has been established, the Identity Card is issued following a request from the respective institution.
 

As regards holding both documents simultaneously, the current legislation does not allow this. When applying for a new ID card, the old identity card is withdrawn and cancelled (given an invalid status). Therefore, citizens cannot simultaneously hold an identity card and an ID card.

The first one million individuals, citizens of the Republic of Moldova, who apply for the issuance of their first identity card within the maximum established period (20 working days) for the provision of the respective service, including those who benefit from concessions when receiving the identity card issuance service.

The first one million individuals, citizens of the Republic of Moldova, who obtain their first qualified certificate for an electronic signature to be enrolled in the Identity Card, including those benefiting from reduced fees for public key certification services, will receive a smart card reader free of charge, provided by the PSA.

The Public Services Agency does not issue a replacement card reader in the event of its loss, theft or damage.

In such cases, the person may independently purchase a card reader from any provider in the field, provided that the device meets the specified technical requirements:

Card format

• ID1 (85.60 × 53.98 mm) is the standard size of plastic cards.
• Compatible with chip and NFC cards for storing cryptographic data and performing signatures.

Interface type

• Contact (ISO 7816)
• Contactless (ISO 14443 A/B, NFC)

The card reader is compatible with Windows, Mac OS X, and Linux operating systems.
 

The persons included in the housing allocation voucher or in another act of lawful allocation of the housing concerned, as well as their family members, may be registered at a domicile or temporary residence in publicly owned housing subject to privatisation, on the basis of the following documents:

1. the identity document for internal use;

2. the allocation voucher for publicly owned housing subject to privatisation under the legal provisions, issued by the local public administration authority (the mayoralty) after 29 November 2015 or, as the case may be, reconfirmed by the local public administration authority (the mayoralty) if it was issued before 29 November 2015, or the supporting document issued by the local public administration authority (the mayoralty) establishing the right of use over the publicly owned housing subject to privatisation.

Note: In publicly owned housing subject to privatisation that was transferred for use before 29 November 2015 on the basis of a tenancy contract concluded under the housing legislation in force at the date of conclusion of that contract, the persons included in the allocation voucher or in another act of lawful allocation of that housing and their family members are registered at a domicile or temporary residence. In the case of the registration of persons included in the allocation voucher, the declaration of admission to the living space is not submitted by the persons who are already registered at a domicile or temporary residence at that address.

For the registration at a domicile or temporary residence of the family members of the persons included in the allocation voucher or in another act of lawful allocation of the housing, the declaration of admission to the living space is submitted by the latter where they are registered at a domicile or temporary residence at that address.

For the provision of the service of registration at a domicile and/or temporary residence, the applicant shall pay a state duty of 50 lei and a tariff of 50 lei. Where registration at the domicile takes place at the same time as removal from the previous domicile address, the applicant shall pay the state duty and a tariff of 50 lei.

The public service “Mobile Office visit” is intended to facilitate access to public services for persons legally and habitually present on the territory of the Republic of Moldova, including immobilised persons, persons undergoing compulsory treatment, persons in pre-trial detention or imprisonment, and persons admitted to a medical institution or cared for in a treatment institution or a social institution.

The public service “Mobile Office visit” is provided:

• to one person or to the members of one family (relatives of the first and second degree), within the same period of time and at the same address (the amount does not include the price of the requested document);

• to a group of persons (up to 10 persons) undergoing compulsory treatment, admitted to or received for care or placement in social assistance institutions, in specialised medical and health institutions (homes for the elderly, placement centres, rehabilitation centres, multifunctional community centres, psychoneurological institutions and other similar institutions) or serving their sentence in penitentiary institutions, within the same period of time and at the same address (the amount does not include the price of the requested document).

The “Mobile Office visit” service may be ordered by:

• a telephone call to the number of the Customer Support Service (the national number — 14-909 or, for calls from abroad — (+373 22) 25-70-70;

• an application in electronic format submitted through the Portal of electronic
  services www.e-services.md;

• an application submitted at any identity document issuance service, including those located within the multifunctional centres.

The following services are provided through the Mobile Office:

a) the issuance of identity documents of citizens of the Republic of Moldova;
b) registration at a domicile and/or temporary residence or removal from the records;
c) receipt of the application for obtaining an emigration authorisation;
d) receipt of applications in citizenship matters.

For details on the list of documents required for the provision of the Mobile Office visit service, as well as on the tariffs and conditions for providing public services through the Mobile Office, visit the official website of the Public Services Agency: www.asp.gov.md or call the single number of the Customer Support Service 14-909, (+373 22) 25-70-70 (for international calls).

The Mobile Office visit service is provided free of charge in the following cases:

1. for the provision of services for the issuance of identity documents of citizens of the Republic of Moldova to immobilised persons;

2. for the provision of the service of issuing a passport of a citizen of the Republic of Moldova to a person with a severe disability who is travelling for rehabilitation, recovery or medical treatment abroad, on the basis of a confirming certificate issued by the territorial social assistance structures or on the basis of a request issued by the Ministry of Health;

3. at a medical institution, for the provision of the service of issuing a passport of a citizen of the Republic of Moldova to a child under 1 year of age who is travelling for medical treatment abroad, on the basis of a request issued by the Ministry of Health or on the basis of a request from the respective medical institution.

In accordance with art. 9 para. (1) of Law no. 253/2025 on the citizenship of the Republic of Moldova (in force since 24.12.2025), a child born to parents at least one of whom is a citizen of the Republic of Moldova at the date of the child’s birth is considered a citizen of the Republic of Moldova.

Accordingly, the parents are entitled to request identity documents for a child born abroad after the child’s birth record has been transcribed into the civil status registers of the Republic of Moldova.

In accordance with art.10 para. (1) letter a) of Law no. 253/2025 on the citizenship of the Republic of Moldova (in force since 24.12.2025), a person born in the Republic of Moldova, over the age of 18, who knows the Romanian language and the provisions of the Constitution of the Republic of Moldova and who does not have proof of holding citizenship of the Republic of Moldova is recognised, upon request, as a citizen of the Republic of Moldova. 

The application for acquiring citizenship of the Republic of Moldova through recognition is addressed to the Public Services Agency and is submitted in person:  in the country — to any identity document issuance service located in the multifunctional centres in the municipality of Chisinau and, where the person is abroad, to the diplomatic mission or the consular office of the Republic of Moldova. 

The following documents are presented in the original when submitting the application:

1. the identity document:

a) the passport of the foreign citizen, the travel document or another identity document recognised or accepted by the Republic of Moldova for crossing the state border of the Republic of Moldova under the law. Where the applicant holds multiple citizenships, they shall also present the identity documents proving the citizenship of the respective state;

2. the civil status documents of the applicant and of their children;

3. an autobiography, indicating:

a) current and previous personal data (surname, given name, date of birth, place of birth, contact details);
b) the citizenships held;
c) the address of domicile and/or temporary residence, the countries in which they were domiciled or stayed for a period exceeding 90 days in the last 3 years and the period of stay;
d) civil status;
e) education;
f) employment history, including previous places of work. The applicant must state whether or not they performed military service in another state, or within paramilitary structures, or worked within a special service, indicating the state, the period, the military/paramilitary structure/special service and the position held, as the case may be;
g) information on the activity of the spouse or of a first-degree relative (parents, children) within unrecognised structures (purported public authorities), law enforcement structures or military formations/structures of the unconstitutional administration in the region or of other states unlawfully present on the territory of that region, indicating the institution, the position held and the period  of activity, or the applicant’s declaration that those persons did not carry out such activities;
h) data on the spouse and on first-degree relatives (parents, children) and the type of activity they carry out;
i) a declaration on own responsibility that the applicant has not carried out any action, is not in any situation and does not hold any status falling under art. 19 of Law no. 253/2025 on the citizenship of the Republic of Moldova;

4. the document proving domicile, temporary residence or stay on the territory of another state, in the case of a person not domiciled in the Republic of Moldova;

5. the detailed criminal record certificate. The detailed criminal record certificate is submitted for persons over the age of 14. The citizenship applicant submits the detailed criminal record certificate from the Republic of Moldova and from the country (countries) of which they are a citizen. Persons domiciled or temporarily resident in, or staying for a period exceeding 90 days on, the territory of a state other than the state of citizenship also submit the detailed criminal record certificate from that state. Where the applicant emigrated from a state in which they had their domicile or temporary residence and fewer than 3 years have passed since the date of emigration, they are obliged to submit the detailed criminal record certificate from the state of emigration as well.

Where the applicant changed their surname and/or given name during their lifetime, the detailed criminal record certificate is submitted in the current surname and given name and in the previous ones under which they identified themselves from the age of 14. 

If the person changed their personal data before establishing their domicile and/or temporary residence on the territory of the state of residence, the detailed criminal record certificate is submitted on the basis of the data under which they identified themselves on the territory of that state.

Where the state issuing the detailed criminal record certificate does not provide for the holder’s personal data to be entered in that document, because records of persons are kept in an electronic register based on a unique identifier that includes the holder’s current and previous personal data, the certificate is deemed valid on the basis of a declaration submitted to that effect by the applicant.

Beneficiaries of international protection are exempt from the obligation to submit the detailed criminal record certificate from the country from which they fled.

The detailed criminal record certificate from the Republic of Moldova is not submitted by persons who file the application for acquiring citizenship of the Republic of Moldova through recognition at a diplomatic mission or consular office of the Republic of Moldova. The detailed criminal record certificate is accepted if it is valid for a period of at least two months from the date of submission of the citizenship application.

Where no validity period is indicated in the detailed criminal record certificate, it is deemed valid for a period of six months from the date of issue.

6. the certificate attesting that the examination on knowledge of the Romanian language and of the provisions of the Constitution has been passed, issued by the National Agency for Curriculum and Assessment within the Ministry of Education and Research — for persons over the age of 14, or the certificate of disability classification and the medical document confirming visual, hearing or communication impairments — for persons with a severe or accentuated disability whose capacity to learn the Romanian language and the provisions of the Constitution is limited because of those impairments;

7. two recent photographs measuring 4.5x3.5 cm, in colour, matte, on a white background; 

8. consent to the processing of personal data and to their cross-border transfer;

9. proof of payment of the duties and tariffs established for acquiring citizenship of the Republic of Moldova through recognition (where the respective application is submitted on the territory of the Republic of Moldova, a tariff of 6650 lei + 180 lei shall be paid).

The documents required for acquiring citizenship of the Republic of Moldova are submitted in Romanian, and those drawn up in another language are submitted in an official translation, authenticated in the manner established by national legislation or by the international treaties to which the Republic of Moldova is a party.

The time limit for examining applications for the recognition of citizenship is up to 1 year. The time limit for examining an application for acquiring citizenship of the Republic of Moldova through recognition may be extended by a reasonably determined necessary period in order to take the steps required to establish the authenticity of certain documents or the veracity of facts attested by the documents submitted by the applicant, or to remedy the non-conformities identified in the process of examining that application, but it may not exceed 6 months.

The domicile entry is printed on the reverse side of second- and third-generation identity booklets (card-type models in ID-I format issued after 07.03.2013).

Where the domicile changes, these identity booklets must be replaced. In such situations, the holder of the identity booklet is obliged to request, at any identity document issuance service or at any multifunctional centre, the issuance of an identity card, presenting the documents required for registration at the new domicile address.

Pursuant to the provisions of art. 13 para. (1) of Law no. 253/2025 on the citizenship of the Republic of Moldova (in force since 24.12.2025), a person who has renounced citizenship of the Republic of Moldova may reacquire it upon request if they know the Romanian language and the provisions of the Constitution of the Republic of Moldova and do not fall under the provisions of art. 19 (which sets out the grounds  for refusing to grant citizenship of the Republic of Moldova), retaining, if they so wish, the citizenship of the foreign state.

The first one million individuals, citizens of the Republic of Moldova, who obtain their first qualified certificate for an electronic signature to be enrolled in the Identity Card, including those benefiting from reduced fees for public key certification services, receive a smart card reader free of charge.

In order to collect a passport bearing the emigration authorisation endorsement indicating the country of destination, the applicant is removed from the domicile or temporary residence records in the Republic of Moldova and hands over to the competent subdivision of the Public Services Agency their identity document for internal use, with the exception of a valid identity card containing a qualified certificate for an electronic signature. Where the identity document for internal use has been declared lost or stolen, the removal from the records is carried out in its absence. 

The following information is stored on the electronic data storage medium of the Identity Card:

• data from the printed and machine-readable formats;
• qualified certificate for an electronic signature;
• the holder’s biometric data: facial image and fingerprint images.
   

The validity period of Identity Cards will vary depending on the holder’s age:

• for 4 years – for persons aged 0 to 7;
• for 7 years – for persons aged 7 to 14;
• for 10 years – for persons aged 14 to 70;
• indefinitely – after reaching the age of 70.
   

No fee is charged for using the electronic signature stored on the e-ID.

The first one million individuals, citizens of the Republic of Moldova, who apply for the issuance of their first Identity Card within the maximum period (20 working days) established for the provision of the respective service are exempt from paying the fee for the issuance of the Identity Card.

The established benefits are granted upon first issuance, as well as in cases of replacement, damage, loss or theft of the identity card of the citizen of the Republic of Moldova.

If the legal representative does not hold a valid identity document or declares its loss or theft, the submission of an application for the issuance of an identity document in the name of the child they represent is allowed only if they simultaneously submit an application for the issuance of an identity document in their own name as well.

The time limit for examining an application for an identity card or a passport may be changed with a view to expediting the execution of the order. In this case, the applicant submits an additional application to that effect, in person or through a representative authorised by a power of attorney certified by a notary or by other persons empowered by law to perform such functions, or through a person acting in their interest under the legal provisions, at a DMCO or the ASP, paying the corresponding difference.

A change to the deadline for executing the order for the issuance of a passport is allowed only if the deadline of the order for the issuance of the identity card does not exceed the deadline for issuing the passport.

The identity card is handed over against signature either to the holder in person, or to their legal representative or to a representative authorised by a power of attorney certified by a notary or by other persons empowered by law to perform such a function, or by a power of representation based on an electronic signature recorded in the Register of powers of representation based on electronic signature, or to the person acting in the holder’s interest under the legal provisions.

The identity document may be handed over to a third party with the consent of the holder or of their legal representative, expressed in writing before the competent authority.

A minor over the age of 14 may collect the identity document issued in their name with the consent of their legal representative, expressed in writing before the competent authority or certified by a notary or by other persons empowered by law to perform such a function.

At the applicant’s request, the identity document is delivered to their domicile, temporary residence or whereabouts, or to those of the person authorised to receive it, through the government delivery service (MDelivery).

An identity card containing a qualified certificate for an electronic signature is handed over exclusively to the holder.

Where the identity document is handed over to the legal representative or to a representative authorised by a power of attorney, or to a person acting in the holder’s interest, they are identified by their identity document and, in the absence of an identity document, on the basis of information from the State Register of Population and, as the case may be, they present the documents confirming the right of representation.

Identity documents for internal use (the identity card, the identity booklet) not collected by their holders are kept by the issuing authority for a period of three years from the date of issue, after which they are destroyed in the established manner.

In accordance with art.10 para. (1) letter b) of Law no. 253/2025 on the citizenship of the Republic of Moldova (in force since 24.12.2025), a person born abroad, over the age of 18, who knows the Romanian language and the provisions of the Constitution, who does not have proof of holding citizenship of the Republic of Moldova and who has at least one parent, grandparent or great-grandparent born on the territory of the Republic of Moldova is recognised, upon request, as a citizen of the Republic of Moldova.

The application for acquiring citizenship of the Republic of Moldova through recognition is addressed to the Public Services Agency and is submitted in person: in the country — to any identity document issuance service located in the multifunctional centres in the municipality of Chisinau and, where the person is abroad, to the diplomatic mission or the consular office of the Republic of Moldova. 

The time limit for examining applications for the recognition of citizenship is up to 1 year. The time limit for examining an application for acquiring citizenship of the Republic of Moldova through recognition may be extended by a reasonably determined necessary period in order to take the steps required to establish the authenticity of certain documents or the veracity of facts attested by the documents submitted by the applicant, or to remedy the non-conformities identified in the process of examining that application, but it may not exceed 6 months.

Citizens of the Republic of Moldova have the right to hold two valid passports simultaneously, provided that the holder's personal data contained therein are identical. Diplomatic and service passports are an exception.

Children who have reached the age of 14 may collect their identity documents if the written consent of their legal representative exists. The legal representative’s consent is submitted in writing before the person responsible for receiving the application at the identity document issuance service, including within a multifunctional centre, at the moment of submitting the application for the issuance of the identity document in the name of the child or, upon the handing over of the identity document, the child presents the legal representative’s consent certified by a notary or by other persons empowered by law to perform such a function.