While ordering the extract, an error occurred at the payment step and I did not complete the payment procedure. I placed the order again — successfully! After checking the balance, I found that the amount had been debited twice from my bank card

To cancel the application submitted in error, we recommend that you contact the territorial cadastral service in whose service area the immovable property is located and, for the refund of the money, you need to submit an application for the refund of payment for services not provided by the ASP.

For further details on how to submit an application for a refund, please consult the Regulation on the manner of refunding payments made by applicants for the services of the Public Services Agency. The Regulation can be accessed on the official ASP page under “Useful information” or by following the link https://www.asp.gov.md/ro/informatii-utile/regulament-retituire-plati.